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  Title Copies
Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers 
Year: 2006 
ISBN: 047174719X 
ISBN 13: 9780471747192 
Getting to Yes: Negotiating Agreement Without Giving In 
Edition: Second 
Year: 1992 
ISBN: 0395631246 
ISBN 13: 9780395631249 
The Making of a Mediator: Developing Artistry in Practice 
Edition: 1 
Year: 2000 
ISBN: 0787949922 
ISBN 13: 9780787949921 
Getting Past No: Negotiating in Difficult Situations 
Edition: Revised 
Year: 1993 
ISBN: 0553371312 
ISBN 13: 9780553371314 
The Dynamics of Conflict Resolution: A Practitioner's Guide 
Edition: 1 
Year: 2000 
ISBN: 078795019X 
ISBN 13: 9780787950194 
Basic Skills for the New Mediator 
Year: 1994 
ISBN: 0967097304 
ISBN 13: 9780967097305 
The Third Side: Why We Fight and How We Can Stop 
Edition: Revised, Updated 
Year: 2000 
ISBN: 0140296344 
ISBN 13: 9780140296341 
The Eight Essential Steps to Conflict Resolution: Preseverving Relationships at Work, at Home, and in the Community 
Edition: Reprint 
Year: 1994 
ISBN: 0874777518 
ISBN 13: 9780874777512 
Alternative Dispute Resolution In A Nutshell, 2nd Ed. (Nutshell Series) 
Edition: 2 
Year: 2001 
ISBN: 0314238883 
ISBN 13: 9780314238887 
Getting to Resolution 
Edition: 1 
Year: 1998 
ISBN: 1576750051 
ISBN 13: 9781576750056