I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation

Type

Book

Authors

Barbara G. Madonik

ISBN 10

0787957097

ISBN 13

9780787957094

Tags

Interpersonal Relations, Communications, Mental Health, Social Sciences, Business Communication, Psychology

Description

I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process. - from Amzon

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